If you've completed a free trial...

Per our Terms of Use, Premium members who completed a free trial are not eligible for a refund.

Frequently asked questions

Do Premium memberships automatically renew?

Yes. To ensure you never miss out on fantastic flight deals, your Premium membership will renew at the end of each billing period unless cancelled.

If you do not want your subscription to auto-renew, you may cancel your subscription before the renewal date. Once cancelled, you will continue to receive the emails you paid for until the end of your subscription, but you will not be charged again.

My membership automatically renewed. Can I get a refund?

No, automatic renewals are non-refundable.

I'm a portion of the way through my membership period and no longer plan on traveling. Do you offer prorated refunds?

No, we do not offer prorated refunds.

I booked all the flights I need for this year, can I pause my membership or get a prorated refund?

We do not offer prorated refunds or the ability to pause your membership. If you would like to pause deal alert emails, you may do so in your notifications settings.

Where can I find the complete terms and conditions?

See our Terms and conditions.