If you've completed a free trial...

As long as you're an annual member within 30 days of the charge, and you haven't received a refund in the past, from your Billing Page, select "View Options," then select "Cancel immediately & receive a refund." If you need help, or think you've been charged in error, send us an email at support@scottscheapflights.com.

Do Premium and Elite memberships automatically renew?

Yes. To ensure you never miss out on fantastic flight deals, your Premium or Elite membership will renew at the end of each billing period unless cancelled.

If you do not want your subscription to auto-renew, you may cancel your subscription before the renewal date. Once cancelled, you will continue to receive the emails you paid for until the end of your subscription, but you will not be charged again.

My membership automatically renewed. Can I get a refund?

We get it—if you forgot about your renewal, head over to your Billing Page to cancel immediately and issue yourself a refund. As long as you're an annual member within 30 days of the charge, and you haven't received a refund in the past, from your Billing Page, select "View Options," then select "Cancel immediately & receive a refund." If you need help, or think you've been charged in error, send us an email at support@scottscheapflights.com.

I'm a portion of the way through my membership period and no longer plan on traveling. Do you offer prorated refunds?

No, we do not offer prorated refunds.

I booked all the flights I need for this year, can I pause my membership or get a prorated refund?

We do not offer prorated refunds. If you would like to place your deal alert emails on hold, you can pause your emails and billing once per pay period in your billing settings, here.

Where can I find the complete terms and conditions?

See our Terms and conditions.