Airlines

What It's Like to Fly Breeze Airways, the New Low-Cost Airline

By
Lousson Smith
|
Product Operations
Breeze Airways plane on the runway.
January 25, 2022
|
5 min read

There has always been this idea that if something is cheap there is a little to no quality behind the product. We obviously don't believe that here at Scott's Cheap Flights. Our whole mission is to help travelers score quality cheap flights and we know that sometimes paying more doesn't mean a better experience. That's also the case with Breeze Airways, which offers a quality product at lower cost than the legacy carriers covering the same routes.

What’s Breeze Airways?

Breeze Airways is another one of the newest low-cost point-to-point airlines to take off in 2021 alongside Avelo Airlines. The company was first founded as Moxy Airways in 2018 but has been operating as Breeze Airways since May 27, 2021. The company was founded by David Neelemen and a crew of industry executives with their hands in the successes of many other airlines like Air Canada, JetBlue, and United. 

Currently, Breeze has 14 aircrafts in their fleet; most of which are Embraer 190s and 195s, and one Airbus A220.

Where does Breeze fly? 

Breeze’s focus is on underserved cities that tend not to be directly connected by other airlines. They currently operate 77 different routes and fly to 28 airports. On top of that, all of their current routes are nonstop.

Breeze route map.

They serve the following cities: 

  • Akron, OH
  • Charleston, SC
  • Columbus, OH
  • Fayetteville, AR
  • Fort Meyers, FL
  • Hartford, CT
  • Huntsville, AL
  • Islip, NY
  • Jacksonville, FL
  • Las Vegas, NV
  • Los Angeles, CA
  • Louisville, KY
  • Nashville, TN
  • New Orleans, LA
  • Norfolk, VA
  • Oklahoma City, OK
  • Pittsburgh, PA
  • Providence, RI
  • Richmond, VA
  • San Antonio, TX
  • San Bernardino, CA
  • San Francisco, CA
  • Sarasota, FL
  • Savannah, GA
  • Syracuse, NY
  • Tampa, FL
  • Tulsa, OK
  • West Palm Beach, FL

Previous deals SCF has found on Breeze

Booking a Breeze flight

The booking process is very straightforward. On the website, Breeze will prompt you to make an account and will take you through your selections. If you’re booking from your phone, the mobile app is very user-friendly as well. 

choosing fare type on breeze.

The base fare class is called the “Nice” class. Like on many budget airlines there will be upsell opportunities that will include extra fees. There are extra fees for seat selection, including an option for an extra leg room seat (though the normal seats have plenty of space for this 5’11 male). They also have a modest pet fee of $75 if you’re planning on bringing a furry friend.

Finally, if you want to bring more than a small personal item (like a backpack that fits under the seat) you’ll need to pay $25 for a carryon or $29 for a checked bag (each way) if you book in advance (it costs more if you add those later). Breeze does wrap all of these upsell opportunities into their “Nicer” fare class which includes an extra legroom seat, a carryon, one checked bag, a soft drink, a snack, priority boarding, and 4% of the base fare added to your BreezePoints account. There is also a brand new “Nicest” fare class, Breeze’s first class option, which includes the same options as the previous fare class but includes two checked bags and 6% of the base fare added to your BreezePoints account.

We flew nonstop to Charleston from Columbus and our tickets came out to $72 roundtrip per person with a personal item, if we both added a full sized carryon we’d each pay an additional $25 each way. This same route on the legacy carriers are more expensive and more often than not are not nonstop. 

The Breeze experience on the ground

Breeze gate at airport.

If you download the app, it will display the flight status and the boarding pass along with any add-ons you may have, like TSA precheck. With only a few flights from any given Breeze location in the day it’s safe to assume that checking in in-person probably won’t be too cumbersome either. 

Because Breeze usually only has one gate, it can be easy to miss, so be sure to double check as you’re looking around. On our flight down to Charleston our plane was delayed and this fact was overcommunicated in the best sense of the word. Texts, emails, app notifications, and verbal announcements all came together to make sure we knew of any change. Once the plane arrived the turnaround was lightning fast and our boarding was even quicker. 

The Breeze in-flight experience

On both legs of our journey (to and from Charleston) we were met with very friendly flight attendants and a pretty quick boarding process. On the way there, the plane was at about half capacity and on the way back it was about 75%. 

Though there was a decent amount of overhead bins for the passengers to use, the bins themselves aren’t massive and if you have a carry-on that’s pushing the limit size wise, we’d suggest opting for a checked bag. None of the flight attendants on either flight seemed to be monitoring who was supposed to have a carry-on and who wasn’t but as always it’s a risk you’ll have to weigh for yourself.

Seats on Breeze

seats on Breeze.

The seats are very comfortable and on short haul flights there are only two seats in each row on either side of the aisle so no one is stuck with the middle seat. There is decent legroom in the normal fare class but there is an option to pay more for extra legroom which does provide a bit of a difference—but not a life changing one—for such a short flight. For many carriers the standard seat pitch is anywhere from 29 to 32 inches and Breeze’s standard seats have a pitch of 32 inches. For the extra legroom seats the pitch is 39 inches with some additional padding.  The First class seats have a 39 inch pitch and fully recline. On the plane the sections are separated by color to distinguish the fare classes/seat types:

Red= Extra Legroom 
Yellow= Standard Seat
Blue= First Class

If you pay to select in advance, the standard seat will be $10 to $30 extra each way and the extra legroom seat will be $20 to $50 each way. Otherwise, you’re assigned a seat at check in.

Food and drink on Breeze

Every passenger gets water on the flight. If you are part of the “Nice” fare class, you will have the option to purchase beverages and snacks at $3.50 and $4.50 each respectively, snack boxes at $8.50 each, and bundles for $10-$22. All beverage options are soft drinks and the snacks are your typical light snacks including chips, nuts, and candy. If you are part of the “Nicer” or “Nicest” fare classes one drink and snack of your choice is included. In the future, Breeze plans to expand to include alcoholic beverages for purchase.

Entertainment on Breeze

Breeze doesn’t currently offer wifi or inflight entertainment so you’ll have to load up on your favorites before you take off. The seat backs do have a handy stand perfect for holding a phone or tablet at your eye level for inflight Netflix binging. As Breeze expands to the A220s they are aiming to add inflight wifi at no extra cost.

Breeze In-Flight Service 

Breeze’s tagline is “Seriously Nice” and we found that to be accurate. The service and staff at both the Columbus Airport (CMH) and the Charleston Airport (CHS) were top notch. Everyone we came into contact with was extremely friendly and happy to answer any questions for these first-time customers. We didn’t deal with any issues regarding masks and for a few people whose masks were damaged, they were promptly given replacements.

Summary

What’s great about Breeze:

  • You are extremely unlikely to find a cheaper price on the routes Breeze serves, and in many cases Breeze is the only nonstop option for these routes.
  • Friendly staff and service
  • Above average legroom in economy class
  • Great city selection if planning road trips or open-jaw with other airline flights

What’s not so great about Breeze: 

  • Flight routes and schedules may be a limiting factor
  • No inflight entertainment
  • Small overhead space
  • Point-to-point network and limited planes in service means delays can pile up

Breeze is the perfect counter example to the thought that if something is cheap there is a little to no quality behind the product. While their route network isn’t as extensive as some other carriers, they serve a good range of spots. Their one-way pricing is straightforward (you don’t pay more to fly one-way) so you could combine a Breeze one-way flight to one city with another one-way to/from a major city nearby and road trip between the two. 

As we’ve said with many point-to-point airlines, it’s best to fly earlier in the day, if possible, to avoid rolling delays for departures later in the day. And of course, you’ll get the most value from the airline if you avoid add-ons, but even then, Breeze’s fees are reasonable. 

With great service, fees that don’t feel like price-gouging, and excellent fares, Breeze is an airline that definitely passes our Bestie Test. 

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Frequently asked questions about Breeze

Is Breeze a reputable airline?

A thousand times yes. Breeze is a reputable product at an affordable cost, with amazing customer service. Plus, there is no change or cancellation fee and you can reuse that credit for up to two years. Right now Breeze only focuses on "underserved" markets and only nonstop flights. For about 75% of the routes they operate, they’re the only nonstop option. Legacy carriers like American or United may be able to get you to the same places, but not for cheaper and almost never nonstop.

Does Breeze allow you to choose your seat?

For a fee you can select the seats you want, including an extra legroom option. The “Nice Seat” will be $10 to $30 extra each way and the “Nicer Seat” will be $20 to $50 each way. If you don’t pay to choose a seat before departure, you’ll be assigned a seat randomly when you check-in at no extra cost. If you’re traveling in a pair or more and bypass this option there is a chance you’ll be separated, but, more often than not you’ll be seated together.

What baggage is included on Breeze?

Regardless of the fare class, everyone has a personal item included with their ticket. A carry-on costs $25 each way and a checked bag costs $29 each way if you purchase in advance. If you purchase at the airport it will be $50 for each bag type. If you plan on taking both on your trip, it is worth it to upgrade to the “Nicer” fare class which include those bags. The “Nicest” fare class include 2 checked bags.

How strict is Breeze with carryon sizes?

When we flew we only had personal items, however, there were a wide variety of sizes for carry-ons from other passengers on our flight. On the Embraer E195s, used for short haul routes, the overhead bin space isn’t extremely large so if you’re looking to push your luck you may wind up having to check the bag at the gate which could cost you $50.

How can I cancel a Breeze flight?

You can cancel online, via the app, or over the phone. You can cancel up to 15 minutes before the scheduled departure. Breeze has no cancellation fees or change fees. If you are past the 24 hour period after purchasing your ticket you will be issued a credit and you’ll have 24 months from the date it was issued to use it.

Last Updated 
January 25, 2022
What It's Like to Fly Breeze Airways, the New Low-Cost Airline
Lousson Smith
Product Operations

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